🎉 Up to 70% Off Selected ItemsShop Sale

Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition drops may be final sale.

How do I know which size to order?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our signature oversized fit.

Do you restock sold-out collections?

To maintain exclusivity, most of our collections are limited runs and will not be restocked once they are sold out. Sign up for our newsletter to get early access to future drops.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna.

How should I care for my garments?

To preserve the quality of the fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid using bleach or high heat.